Effective date: December 12, 2025

This is the Privacy Policy for www.devpran.com, operated by Pranpartistha Legacy Pvt Ltd (referred to as “Website”, “we”, “us”, or “our”). This policy explains how we collect, use, disclose, and protect your personal information when you visit, shop for consecrated idols and Sanatan Dharma products, or interact with our website.

By accessing or using Devpran.com, you agree to the practices described in this policy in accordance with the Information Technology Act, 2000, the SPDI Rules, 2011, and the Digital Personal Data Protection (DPDP) Act, 2023 of India.

INFORMATION COLLECTED

We collect certain information to process orders for pran-pratishthit idols and other Sanatan Dharma products available on our Website.

Personal Information: This may include your name, email address, phone number, billing address, and shipping address when you create an account, place an order, or contact us.

Payment Information: Payments are processed through secure third-party payment gateways. We do not store your debit/credit card or banking details on our servers.

Automatically Collected Information: When you visit our Website, we may automatically collect certain data such as your IP address, browser type, device information, pages visited, and cookies to maintain cart sessions and analyze website performance.

Third-Party Data: We may receive updates from logistics providers regarding delivery status and analytical insights through services such as Google Analytics.

USE AND LEGAL BASIS

The information collected helps us operate our Website, process orders, and improve customer experience.

We may use your data to process purchases, arrange shipping, handle returns or refunds, and communicate order confirmations or updates.

We may also send marketing communications about new products or offers. You may opt out of such communications at any time.

Personal data may also be used to detect fraud, maintain security, and analyze website performance based on legitimate business interests or contractual obligations. For non-essential cookies or marketing communications, your consent will be obtained where required.

SHARING AND TRANSFERS

We do not sell or rent your personal data. Information may only be shared with trusted service providers necessary to operate our business.

These may include payment processors (such as Razorpay), logistics partners (such as Delhivery), and hosting or platform providers (such as Shopify).

Information may also be shared with legal advisors or government authorities where required by law or regulation. Some service providers may operate internationally, and necessary safeguards are applied when transferring data outside India.

RETENTION AND RIGHTS

We retain personal information only for as long as necessary to fulfill business, legal, or regulatory requirements.

Order-related information may be retained for up to 7 years for taxation and accounting purposes. Account information may be retained until a deletion request is made.

You have the right to request access to your personal data, request corrections, request deletion, or object to certain uses of your data. Such requests may be made by contacting us via email.

SECURITY AND COOKIES

We implement reasonable security measures including HTTPS encryption and restricted access controls to protect your personal data. However, no internet transmission is completely secure.

Our Website uses cookies to maintain user sessions, store cart items, and analyze traffic. You can manage or disable cookies through your browser settings or through cookie consent banners.

CHILDREN'S DATA

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and continued use of the Website after such updates constitutes acceptance of the revised policy.

CONTACT INFORMATION

If you have any questions regarding this Privacy Policy or your personal data, you may contact us at:
Email: privacy@devpran.com
Website: www.devpran.com
Company: Pranpartistha Legacy Pvt Ltd
Location: Delhi, India